Get in touch with Channex

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For general queries, including partnership opportunities, please email support@channex.io
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"The best money I have spent in my life. Now card data is stored and processed offsite with PCI DSS Level 1 Security”.

Channex Tokenisation is super-easy to use, fast, and the support has been great. I couldn't recommend it enough.

Gavin Stevens, CEO of Abode

Frequently Asked Questions

What is GDPR/PII Tokenisation?

Essentially Channex works like a secure vault. You will just tokenise any personal information with Channex and then keep masked versions at your side. Users can work without customer personal information, when users need the personal information you retrieve the data via API by using your token.

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How does pricing work?

We charge a flat fee for our services and then a fee per token. A token means we stored a customer record in our secure vault. There will be a fee to re-tokenise and to de-tokenise. All tokens have 12 months free storage and then there will be small fees per month.
You will have full API controls to remove stored tokens at any time.

02

Is Tokenisation the best choice for my business?

Tokenisation is the ultimate security by design for your IT system. You will protect yourself from data loss from a breach and reduce your liability. But there can be downsides if you rely on searching by personal information. Please contact us to discuss.

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How does the setup work?

The first thing you should do is to ask your developer or CTO to review our docs and maybe request a call to go over any questions.

Then we can provide a test key for development, you can test and change your processes around our services. We don't charge any setup fees.

Once everything is working with the test key you can request a production key.

04

How does the Enterprise plan work?

If you have needs that require better SLA or support, custom pricing or anything bigger than the easy plan then the enterprise plan is perfect. Please contact us to let us know what you need. We can provide custom development if required.

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